Shipping policy
Shipping Timeframe
All orders are processed and shipped within 7 business days from the date of purchase. Business days are Monday through Friday, excluding holidays.
Shipping Methods
We offer standard shipping through trusted carriers. Tracking information will be provided via email once your order has shipped.
Shipping Destinations
We currently ship to addresses within the United States. International shipping is currently unavailable.
Shipping Costs
Shipping costs are calculated at checkout based on the weight and destination of your order. Free shipping may be available for orders over a certain amount, as specified during promotions.
Delivery Expectations
Once shipped, delivery typically takes 3-5 business days within the United States, depending on the carrier and destination. Delays may occur due to weather, holidays, or other unforeseen circumstances.
Order Tracking
You will receive a tracking number via email once your order ships. Use this to monitor your package’s progress.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@esenciascent.com within 14 days of the shipment date. We will work with the carrier to resolve the issue.
Contact Us
For any shipping-related inquiries, please contact us at support@esenciascent.com. We’re here to help!