Privacy policy

EsenciaScent is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, billing information, and phone number provided during account creation or checkout.

  • Non-Personal Information: Browser type, IP address, device information, and website usage data collected via cookies or similar technologies.

  • Order Information: Details about the products you purchase, including order history and payment details.

How We Collect Information

We collect information:

  • Directly from you when you create an account, place an order, or contact us.

  • Automatically through cookies, web beacons, and analytics tools when you visit our website.

  • From third-party service providers, such as payment processors or shipping partners.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and payment processing.

  • Communicate with you about your account, orders, or customer service inquiries.

  • Improve our website, products, and services through analytics and user feedback.

  • Send promotional emails or offers (with your consent, where required).

  • Comply with legal obligations or prevent fraud.

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that assist with payment processing, shipping, website hosting, or analytics (e.g., Shopify, Google Analytics).

  • Legal Authorities: When required by law or to protect our rights, safety, or property.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze website performance, and personalize content. You can manage cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your information, such as encryption and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of promotional communications.

  • Request information about how your data is used or shared.

To exercise these rights, contact us at support@esenciascent.com. We will respond within the timeframe required by applicable law.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Review their policies before providing personal information.

Children’s Privacy

Our website is not intended for individuals under 13 years old. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

International Users

EsenciaScent is based in the United States. If you access our website from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by posting the updated policy on our website. Continued use of the website after changes constitutes your acceptance of the new policy.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at: Email: support@esenciascent.com

By using EsenciaScent, you acknowledge that you have read and understood this Privacy Policy.